SOCH builds CIAA mobile app.
SOCH Nepal has build the user friendly mobile application for Commission for Investigation for Abuse of Authority (CIAA). CIAA is the only constitutional body to fight corruption throughout Nepal. Mobile App can be used utilizing SMS, USSD, Telephone and internet service alternatively.
The Application can be downloaded from the android play store to submit the complaints.
The application is aimed for:
a. Make client available multiple sources of complaint mechanism (SMS, USSD, IVR, Web-based)
b. Provide instant complaint registration system in CIAA
c. Make automatic response to clients tracking for registration
d. Make available digital data for study and research.
Now people can register the complaint through SMS, IVR, USSD and web-based. People can complaint after immediately evidence through USSD.The CIAA will be benefited withInstant notification, automatic response to client,can track GPS, can monitor cases on screen, and can get image or videos as a proof, analyze the data in various cluster and track the progress. SOCH Nepal believes that this contribution will bring the revolutionary access to complaint among Nepali people.
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